Sai Meher Enterprises (“we,” “us,” or “our”) is committed to safeguarding the privacy and security of your personal information. This Privacy Policy outlines how we collect, use, share, and protect your personal data when you interact with us through our stores, websites (including sub-domains and microsites), and mobile applications. Please read this policy carefully before using our services.

1. Definitions

• Cookies: A small file placed on your device by our website or mobile application to remember your actions or preferences over a period.
• Data: Includes both personal and non-personal information that can directly or indirectly identify you, including sensitive information.
• Data Protection Laws: Refers to any applicable law in force governing the processing of personal data.
• Partners: Selected third parties with whom we have contracts for business purposes.
• Service Providers: Third parties engaged by us to process data for specific purposes under contractual obligations.
• User/You: The natural person who accesses our stores, website, or mobile application.

2. What Data Do We Collect?

We collect the following types of data for the purposes outlined in this policy:

• Contact Information: Name, email address, postal address, phone number, etc.
• Financial Information: Payment details, transaction history, preferences, etc.
• Technical Information: IP address, device usage, browser type, cookies, etc.
• Transaction Information: Transaction dates, history, preferences, etc.
• Personal Information: Age, gender, nationality, marital status, identification details, etc.
• Loyalty Program Information: Loyalty membership details, account numbers, etc.

3. How Do We Collect Your Data?

3.1 Data Provided by You:

We collect data when you:

• Register on our website or mobile application.
• Conduct transactions with us at stores or online.
• Respond to surveys or questionnaires.
• Interact with our promotional campaigns.

3.2 Automatically Collected Data:

We collect data through:

• Cookies and Pixels: Information on website interactions.
• Technical Data: IP addresses, device details, operating system, and browsing patterns.

3.3 Data from Third-Party Sources:

We may receive data from third-party websites or applications when you authorize them to interact with our systems.

4. Use of Data

We may use your data for purposes including but not limited to:

• Fulfillment of contractual obligations.
• Providing and improving our services.
• Personalizing your experience with offers, products, and services.
• Conducting loyalty programs and promotional campaigns.
• Protecting against fraud, illegal activities, and other risks.
• Improving the safety and security of our website and mobile application.

5. Minors

Our website and mobile applications are not intended for use by individuals under 18 years of age. Minors should only use our services under parental or guardian supervision.

6. Sharing of Data

We may share your data with:

• Partners and Service Providers: For service provision under strict data protection agreements.
• Legal and Compliance Requirements: In case of legal obligations, fraud prevention, or harm protection.
• Business Transfers: During business transactions like mergers or acquisitions.

7. Keeping Your Data Secure

We implement technical and organizational measures to safeguard your data from unauthorized access, misuse, or disclosure. In case of a suspected data breach, we will notify you in compliance with legal requirements.

8. Retention of Data

We retain your data for as long as necessary to fulfill the purposes for which it was collected, including legal obligations and dispute resolution. After this period, your data may be archived for audit, legal, or regulatory purposes.

9. Your Rights and Choices

Depending on the applicable data protection laws, you may have the right to:

• Access, rectify, or delete your personal data.
• Withdraw consent or opt-out of certain processing activities.
• Restrict or object to the processing of your data.
• Receive your data for transmission to another service provider.

To exercise these rights, please contact us using the details in the “How to Contact Us” section below.

10. Where We Store and Process Data

Your data may be transferred to and stored on servers located in India. We take necessary steps to ensure that any data transfer complies with applicable data protection laws.

11. Changes to This Privacy Policy

We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website and mobile applications. Your continued use of our services after such changes constitutes acceptance of the updated Privacy Policy.

12. How to Contact Us

For any queries, concerns, or requests related to your data, you can contact us at:

• Email: saimeher.in@gmail.com
• Postal Address: Plastic Bazar, KLN Reddy Colony Rd, Gokulnagar, Hanamkonda, Telangana 506001, India.
• Phone Number: +91 6305977076